Customer Service

Ontel is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us from the information provided below.
Ontel Products Corporation
21 Law Dr.
1st Floor
Fairfield, NJ 07004

Customer Service Hours: 9:00 AM to 5:00 PM EST

If you have questions about your order, please contact us at 1-855-722-7822 or via e-mail at dreamlitescs@worldpackusa.com 

CHECK ORDER STATUS:  (For Orders placed on or after August 21st, 2013:)  http://ontel.worldpackusaorderstatus.com 

CHECK ORDER STATUS:  (For Orders placed before August 21st, 2013):  http://www.ontelproductsorderstatus.com